Returns Process
It didn't work out? Don't sweat it! If your order doesn't quite hit the mark, just let us know within 30 working days (6 weeks) of delivery, and we'll refund the cost. Ship it back to us at:
Returns Department
Natures Best
Century Place
Tunbridge Wells
Kent
TN2 3BE
Money Back Guarantee
We're confident you'll adore your products, but if not, no drama! We'll happily refund, credit your Natures Best account (for your next phone order), or replace it, depending on what's needed. Our team is always eager to turn that frown upside down!
Please call the following number: 01892 552030 (UK) or +44 1892 55 20 30* (Overseas)
Complaints
Got a complaint? We're all ears (and aiming to respond within 5 working days). Send your formal written thoughts to:
Nature's Best,
Century Place, Tunbridge Wells,
Kent TN2 3BE
or info@naturesbest.co.uk.
If we need the item back for investigation, your Customer Service contact will be your trusty guide.